Head Butler

 An exceptional opportunity presents itself for Head Butler to be part of the flagship Rixos Tersane İstanbul, It is a newly constructed hotel that will be representative of refined hospitality, Rixos Tersane İstanbul will present 432 bedrooms,

You will be part of a strong pre-opening “Front Office” team who will be showcasing the property,

Responsibilities:

• The Head Butler/Butler Manager oversees all aspects of the butler department,
• The main duties and responsibilities of the Head Butler/Butler Manager include ensuring all Butlers under his supervision report to their daily assignments on time and are properly groomed and dressed, ensuring all,
• Butlers have knowledge of in-suite services, technology and amenities and training Butlers in their performance and work-related activities,
• He/She leads and conducts regular inspections of all butler areas including occupied and non-occupied rooms and works with other operating departments, notably front office, to manage VIP guests/customers' requests,
• Apply project management techniques,
• Conduct staff performance assessment process,
• Manage Butler services,
• Manage crisis situation,
• Monitor and reward performance in a team to support achievement of results. 

Qualificatios:

• University degree,
• At least 2 years of experience in the position of Head Butler,
• Team Oriented,
• Fluent in English,
• Strong internal and external communication skills, both verbal and written,
• Organizational skills.